Shipments and returns

Your pack shipment

Order Processing and Delivery

All orders placed during the week are processed and delivered * within 48 hours.

All orders placed Friday after 14:00 and on weekends (Saturday or Sunday) will be processed and delivered * starting on Monday in within 48 hours.

* for any order placed the deadline for processing and delivery may exceed 48 hours in the following situations: legal holidays (periods when we don’t work), Black Friday, in case of force majeure.

Methods of Delivery

Courier Delivery - EXTRA COST: All orders are shipped anywhere in the country with Fan Courier - Standard (Standard delivery does not include additional services such as: parcel opening, Saturday delivery, etc ...).

Lifting from office - FREE: All orders can be picked up from our office Monday - Friday between 08:00 - 16:00.

Modification or Cancellation of the Order

You can contact us by phone or email to cancel or modify your order.

Tracking Your Order

After the order has been processed you will receive the confirmation of delivery by email along with the AWB tracking no. of the shipment.